Bally Total fitness sucks
I recently rejoined Ballys and I am starting to remember the reasons I had not continued my membership a few years ago. I understand all locations can be different but the two that I use are always way to crowded. Maybe I am going at the wrong times being after work but I still find it to be a pain when there is no cardio equipment available for use.
The reason I decided to rejoin Ballys was because I got an offer that really was cheap. I ended up paying $98 for a one year membership which is basically less than $9 a month. What really pissed me off was for whatever reasons ballys put me in as a new account. When I then first used that account it also reactivated my old account. I get a letter in the mail a few weeks later from ballys saying I owe them a reactivation fee of $158.00…more than I payed for the whole years membership. After trying to get a hold of someone at customer service I ended up having to pretend I was trying to ad a family member to my membership in order to get a live person on the phone. When I did speak with the agent he told me that I need not worry about the letter and that was only to reactivate my other membership. I asked the guy why I would want two memberships…no answer. I asked him if he could cancel me out of their system because I was one person…he said he could not. It just was a big pain in the ass dealing with them.
In future when dealing with Bally Total Fitness just make sure you watch your back or they might break your credit.




































2 Comments on “Bally Total fitness sucks”
They are going to close at least 40 clubs. Last time they closed clubs they gave no notification. They are also still tapping member accounts despite closed clubs.
I worked there for 2 years. I know how they scam people and have horrible customer service. That’s why I have a membership with 24 hour now.